At Windy Technology ("we," "our," or "us"), managing Theluxycharms, we treat user ("you," "your") privacy as a top priority. When shopping online through our platform, customers acknowledge that minor differences in appearance, texture, or finish may arise due to screen displays, lighting, or individual perception.
We recommend reviewing product details carefully and reaching out via email if clarification is needed, ensuring a smooth and informed shopping experience.
All items shown on Theluxycharms are subject to current availability. Despite frequent updates, stock discrepancies may occur during periods of high demand or technical interruptions.
In such events, we may cancel, adjust, or postpone orders. Customers affected by these changes will be promptly notified and offered alternatives or refunds in accordance with our policy.
While we make every effort to accurately present product colors, slight differences may occur due to monitor settings, lighting conditions, or device variations.
These differences are standard and do not constitute a defect or product misrepresentation. Customers should consider these factors before finalizing their purchase.
Once your order leaves our facility, it is subject to courier and transit processes beyond our direct control. Occasional delays, damage, or loss may occur despite using reliable courier partners.
Our team will provide guidance and assistance to resolve such situations effectively. Customers are encouraged to notify us promptly of any delivery-related concerns.
Theluxycharms functions independently and does not affiliate with or endorse any external platforms. Be cautious of third-party sites claiming association with us.
We do not take responsibility for transactions, outcomes, or content originating from unauthorized sources. Any suspicious activity should be reported to ensure customer protection.